Shipping policy

At Lavisa, we are committed to providing an exceptional shopping experience for our
customers, including clear and straightforward shipping policies. We offer free shipping on all orders
within Slovakia.
Shipping Locations
This shipping policy applies to orders shipped within Slovakia.
Delivery Times
Below are the estimated delivery times for all packages:
Order cutoff time: 2:00 PM EST. Orders placed after this time will be processed the next
business day, which may add an extra day to the delivery estimate.
Order handling time: 1-2 business days (e.g., 1-2 business days, Monday to Friday). Once your
order is processed, it will be shipped by one of our trusted carriers.
Transit time: 5-10 business days (e.g., 6-8 business days, Monday to Friday).
Estimated delivery time: 7-14 business days (e.g., 7-10 business days).
Carrier Services
We partner with the following reliable carriers for deliveries within Slovakia:
USPS, UPS, FedEx, DHL.
Shipping Costs
Free Shipping: All orders within Slovakia qualify for free shipping, with no minimum
order requirement.
Paid Shipping (if applicable): For destinations outside our free shipping zones, shipping costs will be
calculated and displayed at checkout.
Delivery Issues
If you experience any issues with your delivery, such as delays or lost packages, please contact our
customer service team immediately. We are here to assist you and ensure your order arrives safely and
on time.
Tracking Your Order
Once your order has been shipped, you will receive an email notification containing a tracking number.
You can monitor your package's journey on our /pages/track-your-order.
Questions?
Visit our FAQs page at /pages/faq or contact our customer service team.
Contact Information
Business Name: Lavisa
Business Mail: Support@lavisa.shop
Business Contact: +447380144804
Business Days: Monday – Friday
Business Hours: 9:00 AM – 5:00 PM (CET)
Business Address: 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ
Chat Support: 24/7